Commercial Disclosure

Business Information

Company Name: Maji Super Tours
Website: https://www.majisupertours.com
Business Type: Tour booking and travel experience services provider
Representative: Maikel Tiemann
Address:  1331 Otsucho, Kitaibaraki, Ibaraki 319-1702
Contact Email: majisupertours@gmail.com

Phone:  +81 70 9195 0708


Services We Sell

We offer guided tours, sightseeing experiences, cultural activities, and travel packages (collectively “tours”) that customers can browse, select and pay for online through our site. Each tour listing includes a description of the itinerary, what’s included (e.g., transport, meals), duration, and any important requirements/conditions for participants.
 Prices may vary based on tour, date, and participant options; details are shown on each tour page.

Pricing & Fees

  • All prices displayed on the site are in the currency chosen at checkout and include applicable taxes unless specified otherwise.
  • Additional costs (if any), such as optional add-ons, service fees, or taxes, will be clearly displayed during booking before payment.
  • Tour prices may change due to seasonal pricing, availability, or special offers; confirmed prices are always shown at checkout.

Stripe Processing Fees: Stripe is our secure third-party payment processor. Your card will be charged through Stripe at the time of purchase.

Payment Methods & Security

We accept major credit/debit cards (Visa, Mastercard, American Express, etc.) and any other payment methods shown at checkout via Stripe.
All payments are processed securely through Stripe’s platform, and we do not store sensitive payment card information on this website. Stripe uses industry-standard security measures (e.g., PCI level 1 compliance).

Upon successful payment, customers will receive a booking confirmation email. Stripe may send an additional receipt for your payment.

Booking Confirmation

Your booking is confirmed once payment is successfully processed. After confirmation, you will receive an email with your tour details, date/time, and any important instructions. Keep this email as proof of purchase.

Cancellation & Refund Policy

We aim to be transparent and fair in handling changes and cancellations. Please read these terms carefully before booking.

Cancellation by Customer:
  • Cancellations must be submitted via ...
  • If you cancel .... days or more before the tour date, you may be eligible for a full refund.
  • If you cancel .... days or more before the tour date, you may be eligible for a partial refund of xxx%.
  • If you cancel within ... days of the tour date, no refund may be issued.
Cancellation by Us:

We may cancel a tour due to insufficient participants, bad weather, or other operational reasons. In such cases, you will be offered a full refund or re-booking on another date.

Refund Process:

Refunds  will be processed via the original payment method within 2 business days after the cancellation is confirmed. Please note Stripe does not refund its original processing fee unless otherwise stated.

Customer Support

For questions about bookings, cancellations, refunds, or payments, please contact us:

Email:

Phone:

Changes to This Disclosure

We may update this disclosure page from time to time. The most recent version is always available at https://www.majisupertours.com/commerce-disclosure or linked from the website footer.

Legal Compliance

This disclosure aims to clearly inform customers about the terms of sale and their rights. If your business operates under specific local consumer protection laws (e.g., Japan’s Act on Specified Commercial Transactions), certain items are included to ensure transparency to customers.